Questions about products, orders, or subscriptions? Reach out and we’ll point you in the right direction.
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Information
Questions about products, orders, or subscriptions? Reach out and we’ll help.
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Shipping Information
Free shipping is available on orders of $40+ and rates are shown at checkout.
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Customer Support
Email products@dida.nyc or call (646) 384-4716.
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FAQ’s
Need help choosing the right product? Contact us and we’ll help with the right routine.
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Contact Us
Shampoo & Conditioner
Shampoo and Leave-In Conditioner are the foundation of the DIDA routine: cleanse buildup first, then soften and prep hair before styling.
Use the pair when your hair feels dry, hard to manage, or weighed down by leftover product. It is the easiest upgrade before pomade or styling powder.
This item unlocks free shipping. Complete the routine with the product that matches your finish.
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Pickup available at 6353 Alderton Street
Usually ready in 1 hour
DESCRIPTION
INGREDIENTS
Complete the routine
Shampoo & Conditioner
Product details
Cleanse + Prep
Daily Foundation
Save vs Singles
Free shipping $40+ & 30-day returns
FAQs
Need more help? Contact us.
Which DIDA product is right for me?
Start with Leave-In Conditioner, our bestselling daily essential for softness and easier styling. Then choose Matte Pomade for texture and zero shine, Semi-Gloss Pomade for strong hold and a polished finish, or Styling Powder for lightweight volume and texture.
Will these products leave my hair greasy or heavy?
DIDA products are built for strong performance without the greasy feel that turns a good hair day into a bad one. If you want the cleanest finish, start with matte. If you want a cleaner polished look, go semi-gloss.
Do DIDA products wash out easily?
Yes. Clean washout is a core part of the product experience, especially for the pomades. You should not feel stuck with heavy buildup the next day.
Can I use Leave-In Conditioner every day?
Yes. Leave-In Conditioner is our bestselling product and the foundation of every DIDA routine. Use it daily to soften hair, improve manageability, and make styling easier before you reach for a pomade or styling powder.
What’s your shipping policy?
We offer free shipping on orders of $40+ and show shipping rates at checkout for orders below that threshold.